Student Support

What help and support can I expect as a student?

At aifc, we provide comprehensive student support throughout the entire training journey, from pre-enrolment to graduation, while nurturing each student’s spiritual formation. We are committed to discipling our students in their growth and supporting them in their calling to become Christian counsellors. Through this spiritual journey, students are equipped not only with counselling skills but also with spiritual growth to fulfil their God-given purpose.

From enrolment, potential students work collaboratively with aifc staff to identify any support needs, and if challenges arise during their training, a tailored Student Support Plan can be developed. This plan, designed in partnership between the student and relevant aifc staff, identifies specific needs and agreed-upon actions to minimise any barriers to successful learning and spiritual formation.

Each student is personally supported, coached, and mentored by a dedicated assessor or coach throughout their training. Students are encouraged to communicate openly with their assessor and coach regarding any challenges that arise. Our National Office staff are also on hand to assist with administrative concerns and general guidance.

We encourage students to provide feedback and reach out for support with any aspect of their training journey, whether it relates to assessment tasks, training content, finances, or personal challenges. Students are urged to seek guidance and support early, before deadlines or issues escalate.

In addition to academic support, students have access to free counselling sessions through trainee counsellors under supervision, as well as confidential wellbeing and emotional support through Abound counsellors. Pastoral care is also available through the Student Services team and Course Managers. aifc can connect students with external support services for additional or specialised care when needed.

Because some assessments include recorded workplace-simulated counselling role-plays, students are required to have access to a computer or laptop, webcam, microphone, word-processing software, and a reliable internet connection. If you experience difficulties meeting these requirements, please contact Student Support to discuss reasonable adjustments or alternative arrangements.

Students from Aboriginal and Torres Strait Islander communities, Culturally and Linguistically Diverse (CALD) backgrounds, or those seeking to integrate study with their Christian faith and practice, are encouraged to share any cultural or community needs that may impact their learning. aifc can provide cultural and faith-based support, develop individualised plans that respect family or community commitments, and connect students with mentors or local support networks where appropriate.

Students can access support at any time by contacting their trainer or assessor, Course Manager, or Student Support Coordinator, or by submitting a Request for Additional Support Form through Canvas or the Induction website. For general assistance, email studentsupport@aifc.com.au
 and our team will connect you with the right person.

At aifc, we are committed to walking alongside our students, ensuring they are fully supported both academically and spiritually as they pursue their calling as Christian counsellors.